Terms & Conditions

PLEASE CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE AGREEING TO PARTICIPATE IN SFTB BANK’S ALERTS SERVICE (THE “SERVICE”).

The Service

The Service is offered by SFTB Bank (the “Bank”).  In response to select transactions made with an eligible Bank-issued credit card or debit card that you have registered with the Service (a “Card”), the Service will send certain alerts (“consumer-selected alerts”) to the mobile telephone number(s) via SMS text messages and/or email address(es) you have designated.  Your mobile telephone numbers, email addresses, and the types of available Service alerts that you wish to receive, are designated by you when you register a Card.   You may change those designations by going to the bankcard alerts page of SFTB Bank.

Consent:

By providing Bank with a mobile telephone number, you are expressly consenting to receiving text messaged from Bank, its affiliates, and agents at that number. You certify you are authorized to grant Bank consent to contact you at the contact number provided.  You assume all responsibility for the secure receipt of messages and acknowledge that the messages are not sent through a secure channel and may be intercepted or read by others.  This express consent applies to each telephone number that you provide to Bank now or in the future.

Fees

Bank does not charge for use of the Service available as of the date you agree to these terms and conditions. In the event Bank decides in the future to begin charging a fee for use of the Service, it will provide you with reasonable prior notice.  However, your wireless carrier may charge you for messages you receive as a result of using the Service.   You should contact your carrier for complete pricing details.

Consumer-selected alerts

If you registered to receive consumer-selected alerts to your mobile telephone number(s), actual time between a transaction made with your Card that triggers a Transaction Alert and the time the Transaction Alert is sent to your mobile telephone number is dependent on your wireless service and coverage within the area in which you are located at that time.   Consumer-selected alerts may not be available to be sent to your mobile telephone number(s) in all geographic areas.  

Termination of Participation

To opt-out of the Service at any time, visit the bankcard alerts page of SFTB Bank and follow the directions provided to discontinue receiving consumer-selected alerts.  You may also opt-out of having consumer-selected alerts sent to your mobile telephone number by texting “STOP” as a reply to any SMS message received as part of the Service.  In addition, at any time you may send a text that says STOP to 26499. You will receive an opt-out confirmation.

Availability/Interruption

The Service is available when you have your mobile handset within operating range of a carrier with an appropriate signal for data services. The Service is subject to transmission limitations and service interruptions. Bank does not guarantee that the Service (or any portion of the Service) will be available at all times or in all areas. You acknowledge and agree that Bank is not responsible for performance degradations, interruptions, failures or delays due to conditions due to any hardware, software, or networks associated with bringing you the Service including, but not limited to, your mobile handset. You acknowledge that Bank shall not be liable to you if you are unable to be sent consumer-selected alerts to your mobile telephone number(s) as you requested. 

Content Restrictions

You agree that you will not use the Service for any unlawful or inappropriate purposes, such as gambling, obscenity, pornography, violence, misappropriation, unauthorized access or interference, viruses or harmful code, harassment, unsolicited or deceptive messages, or any other activity that could diminish or harm the reputation of Bank or any of its service providers involved in providing the Service. 

Third Party Networks

You understand and agree that alerts content will be transmitted over various third party networks and systems and that Bank and its service providers involved in providing the Service will not be responsible for the security of such information or data.

Modifications to Service

Bank reserves the right, at any time, with or without cause or prior notice, to temporarily or permanently interrupt, restrict, modify, suspend, or discontinue the Service (or any part of the Service). You agree that the Bank shall not be liable to you or to any third party for any interruption, restriction, modification, suspension or discontinuation of the Service.

Changes to these Terms and Conditions or the Service

Bank may change or modify these Terms and Conditions, including Service features, from time to time by sending you notice of such change. If you use the Service after the effective date stated in the Notice, you agree to such change and its applicability to you. Any new features or services that augment or enhance the Service in the future will be considered part of the Service and subject to these Terms and Conditions.

Alerts Do Not Amend Existing Terms and Conditions for Cards

THE CONSUMER-SELECTED ALERTS THAT ARE SENT TO YOU THROUGH THIS SERVICE DO NOT AMEND, SUPPLEMENT, CHANGE OR REPLACE THESE TERMS AND CONDITIONS, YOUR CARDHOLDER AGREEMENT, OR ANY OTHER NOTICE OR INFORMATION THAT YOU MAY RECEIVE IN CONNECTION WITH YOUR CARD ACCOUNT, INCLUDING, BUT NOT LIMITED TO, ANY INFORMATION PROVIDED TO YOU ON YOUR PERIODIC STATEMENT.

No Warranties

BANK DISCLAIMS ALL REPRESENTATIONS OR WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SERVICE.  THE SERVICE AND ANY HARDWARE, SOFTWARE, OR OTHER EQUIPMENT USED TO MAKE AVAILABLE SUCH SERVICE IS PROVIDED ON AN “AS IS,” “WHERE IS” AND “AS AVAILABLE” BASIS.  THE BANK DOES NOT GUARANTEE THE DELIVERY OF CONSUMER-SELECTED ALERTS AND ARE NOT RESPONSIBLE FOR ANY ACTIONS TAKEN OR NOT TAKEN BY YOU OR ANY THIRD PARTY AS A RESULT OF AN ALERT.

Limitation of Liability

IN NO EVENT SHALL BANK, ITS RESPECTIVE AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE TO YOU OR ANY THIRD PARTY FOR BREACH OF CONTRACT, TORT, OR OTHERWISE, FOR ANY SPECIAL, INDIRECT, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE LOSS OR DAMAGE FOR ANY BREACH OF THESE TERMS AND CONDITIONS, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS; LOSS OF BUSINESS, REPUTATION OR GOODWILL; LOSS OF USE LOSS RESULTING FROM A FAILURE TO SEND OR RECEIVE MESSAGE; LOSSES RELATED TO ANY ACTIONS OR OMISSIONS OF THIRD PARTIES RELATED TO THE SERICE; FAILED, DELAYED OR MISDIRECTED DELIVERY OF ANY INFORMATION SENT VIA THE SERVICE; LOSS DUE TO ANY ERRORS IN SUCH INFORMATION; LOSS RELATED TO ANY ACTION YOU MAY OR MAY NOT TAKE IN RELIANCE ON THE INFORMATION OR SERVICE; OR ANY DISCLOSURE OF ACCOUNT INFORMATION TO THIRD PARTIES RESULTING FROM YOUR USE OF THE SERVICE, EVEN IF THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGEOF ANY CLAIM BY ANY THIRD PARTY.  IN ADDITION, NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, ALTHOUGH BANK WILL TAKE REASONABLE PRECUATIONS TO PROTECT THE SERVICE AND AVOID DELETION, CORRUPTION OR UNAUTHORIZED MODIFICATION OR ACCESS OF OR TO THE SERVICE, AND TO PROVIDE THE SERVICE ERROR-FREE OR UNINTERRUPTED, NO REPRESENTATION OR WARRANTY OF FITNESS OR MERCHANTABILITY SHALL BE CONSTRUED UNDER THESE TERMS AND CONDITIONS.

Indemnity

YOU AGREE TO INDEMNIFY AND HOLD BANK AND ITS AFFILIATES, SUBSIDIARIES, DIRECTORS, OFFICERS, EMPLOYEES AND AGENTS, HARMLESS FROM AND AGAINST ANY AND ALL CLAIMS, COSTS, DAMAGES, EXPENSES, LIABILITY AND LOSSES, INCLUDING ATTORNEYS’ FEES, ARISING FROM YOUR USE OF THE SERVICE.